So your a fan club member and your not happy. Is the first time your not happy with a fan club ? This story seems to be driven by some U2 non profit fan sites and well that’s fine. Rather than trying raise people up to fight why not try something new. Like asking members what do you want from a fan club ? How could they be better. We know that our mission is simple – Try to provide the best U2 fan experience possible without the drama and crap. – Period
Members of U2’s official fan club have created an online petition voicing their displeasure over paying a $50 annual membership fan club fee “for a product that is embarrassingly sub par.” The petition had 665 signatures with a goal of 50,000.
In a letter written by “The Fans” titled ‘The Fanclub Is a Cannibal — U2.com, Fans Need More,’ and published last week on Petitionspot.com, fans addressed six main problems, including customer service issues such as orders being canceled or delayed, as well as “generic and uninformative” responses when fans inquired about the former.